# ILoveAU Support

> Contact the ILoveAU team for help with the platform, listings, business partnerships, privacy or mobile products.

## Contact channels

- General platform and listing enquiries: [support@iloveau.com](mailto:support@iloveau.com)
- General organisation contact: [contact@iloveau.com](mailto:contact@iloveau.com)
- [ILoveAU support page](https://www.iloveau.com/en/support)

When reporting a listing issue, include the listing URL and a clear description of the information that may be incorrect. For account or privacy questions, avoid sending passwords or other sensitive credentials by email.

## Common support questions

### When will ILoveAU reply?

ILoveAU is a small Sydney-based team and usually replies within two Australian business days. Complex listing, privacy or account requests may take longer to investigate.

### How do I report incorrect listing information?

Email support with the ILoveAU listing URL, the information that appears incorrect and, when possible, a link to the operator's current official information.

### Where should a tourism business ask about joining?

Use the ILoveAU business page or email [partners@iloveau.com](mailto:partners@iloveau.com) to ask about intelligent discovery, referrals, priority visibility and current partner terms.

## Useful resources

- [Frequently asked questions](https://www.iloveau.com/en/faq)
- [Privacy policy](https://www.iloveau.com/en/privacy)
- [Terms of service](https://www.iloveau.com/en/terms)
- [Travel and AI disclaimer](https://www.iloveau.com/en/disclaimer)