Ingenia Holidays Ulladulla

Amazing. We have recently booked a big family affair and the staff - AMAZING !! Sophie - what a trooper - swaps, changes, nothing was a bother. The Park - perfect ! Who doesn’t love a water slide 😍😍. Bbq facilities - top notch. Undercover, large groups. Love to see a pickleball court mapped out in the tennis court 🙏🙏

We have just recently finished our two week stay at this park using their powered sites for our 21ft caravan. For the money you pay to stay here particularly in the peak periods is disappointing. The park is in need of some TLC particularly with the toilets / bathroom facility. There is zero ventilation, not even a ceiling fan. So when the showers are being used it becomes uncomfortably hot and stuffy. Subsequently due to a lack of ventilation the ceiling has clear areas of mould. The “fans” above the toilet area do nothing due to the extravagant amount of dust as per pictures attached. I think it’s also worth noting for anyone who chooses this park for a caravan site, some sites have a huge slope which we weren’t informed about upon booking. So can lead to some people being unprepared. Some of the caravan sites and camping sites are directly adjacent to multiple large bins. Most of which through out the hot days were open and the smell travelled through the park.

We stayed in a 2 bedroom deluxe villa, which was an excellent and roomy cabin. The park facilities were very well maintained s and the staff was exceptionally nice! The camping site is a bit of a wind-channel and it would have been wonderful to have some trees for shade there. The cabins were located in a lovely green area. 2 camp kitchens spread out the holiday makes nicely and the fire pit was fabulous. The water slides were a full success for our small to medium kids. Not so great was that the sauna, which was advertised as 18+ location, was constantly blocked by children or teenagers, which is clearly not a park issue but rather the lack of parent supervision/ taking rules seriously. No biggie, though. Did I mention that there was a full squash court? Yass!

This was our first camping experience, and we chose Ingenia Ulladulla for a special holiday together. Although we had an unpleasant experience on the first night, the staff were incredibly kind, patient, and understanding when we spoke to them the next day. Sophie and her colleagues showed genuine care and professionalism, which completely changed our stay and allowed us to truly enjoy the rest of our time. We especially loved the cabin area, which was much quieter and more relaxing. We are very grateful to the Ulladulla team and would love to come back again in the future. 🏕️