DoubleTree by Hilton Melbourne - Flinders Street

PSA: Bring your ear plugs! Sleep experience is more like a highway motel than four star hotel. I have used this hotel probably 10 times over the last two years as its a “preferred” hotel for work - I’m locked in. But, in all those stays I think I’ve had maybe one or two good sleeps. Thin walls between neighbours means I can hear coughing, TV noise, bags and cupboards clattering, doors, elevators and chatting in the halls. Then the windows point to probably the busiest road in the CBD with cars and trams piled up till late. No double glazed windows either. Most recently, construction noise in the building next door tipped it over the edge. I understand it’s out of the hotels control, but when I enquired about it they were aware that the noise could go on all night and that it was particularly bad for my room. They offered to move me, so I could either put up with drills and hammers at 11pm or get dressed and pack up my room… a better solution might be to tell your guests what to expect so they can buy some ear plugs from the chemist next door during opening hours. TDLR: busy location and cheap construction/furnishings make this supposed four star hotel feel like a cheap road side motel. Unfortunately, I’ll be back…

Our visit got off to a great start. We arrived 3 hours before check in, planning to drop our bags come back at check in time. The lovely staff member at the front desk instantly checked the status of our room, which wasn’t quite ready, so she quickly found us an upgraded room (at no charge). We were very impressed as we hadn’t even asked as weren’t expecting to be able to book in at noon. The room was good although the shower soaking the bathroom floor was a bit of a pain. The breakfast was a disappointment- day one was pretty average and day two most of hot food containers were empty, as was nearly all the breads even though we arrived an hour before the breakfast finished. Had everything fully stocked it would have been ok but it wasn’t up to the standard we expect from Doubletree. Having said that, the location was so handy and the front counter staff were so welcoming and friendly that we would still return. We just wouldn’t include breakfast next time.

This is definitely my fav Hilton in Melbourne. Even though it doesn’t have an Executive Lounge, Diamond members enjoy all day happy hour and wines and beers are only $10. You can also have cocktails and spirits for the happy hour price. We had the King Loft room. What a fabulous room. Nice and spacious. Couch and TV area downstairs and king bed upstairs. The linens on the bed were fabulous and the mattress super comfy. We were so cosy we didn’t want to get out. Breakfast as always was fabulous. A big shout out to Hannah and all the breakfast staff. You are all fabulous We were very lucky to get a super early check in even though we didn’t arrive until after 2pm. Love the 12pm check out. A big thank you for the complimentary red wine and chocolates. My husband was super excited to see his name on the welcome card instead of mine 😂 Located across the road from Flinders Street train station this is the perfect spot. Can’t wait to return. See you soon ❤️

The hotel has a great location right in the heart of the city, which was the highlight of my stay. The staff were all very friendly and welcoming, and the room service was also excellent. I also really enjoyed the breakfast (see attached) — good variety and quality. The only reason I’m not giving 5 stars is the view — some rooms don’t have any view at all, facing another building.