Bundaberg Rum Visitor Experience

We visited the Bundaberg Rum Distillery on 29/12, and it was one of the nicest places I’ve ever been. The place itself is unreal…very well designed, and the architecture makes you want to wander around and take it all in. We got heaps of awesome photos. We also did the tour inside the manufacturing area, and if you love rum or enjoy learning and seeing how things are done behind the scenes, this is a must do activity. The guides conducted the tour in a very interactive and engaging way, hey were awesome and very dedicated to the group. However, from an English as a 2nd language speaker’s point of view, I believe they could consider speaking more clearly. Even though I consider myself okay with the English and have lived in Australia for four years, I struggled to understand them most of the time. Alternatively, the website could suggest a specific tour time with guides more focused on non-native speakers. I believe this would make the experience even more enjoyable for us. The only thing I didn’t like was that there were some children in out group, around six or seven, and throughout the tour the guides had to stop their explanations because the kids were screaming, running into restricted areas, and even climbing on manufacturing structures. It was clear that many people, including the guides, were uncomfortable with the situation. As feedback, I believe it would be a great idea for the distillery to have a kids’ space where children could stay while their parents enjoy the tour. At the end of the tour, you can go the their bar, get 2 free drinks, and buy more if you want, which is amazing because we could taste different types before deciding what to buy.