Treetops Adventure The Hills

Fantastic courses, with enough variety for the 2.5 hour session. A range of difficulty levels available, for 3 year olds right up to advanced adult level. The staff were polite and supportive, and quick to assist if needed. Parking is a 10 min bush walk away, so make sure to wear appropriate shoes, regardless of whether you plan on climbing. Overall great fun!

The execution used to be good but the experience this time was disappointing. If you are understaffed during peak holiday season are a few suggestions to speed things up: 1. Limit the number of bookings. It felt overcrowded. At a time there were 8 kids on platform when it is supposed to hold 3 and the staff wasn't looking 2. Let parents help and harness the kids . It was allowed every single time before. 3. Instruct the kids together not one at a time not one kid at a time and 5 on the obstacle which is supposed to have 1. 4. Let parents help kids to start the obstacle course. They were allowed till the platform until last time, so why not now. The staff harnessing the kids was distracted every second as soon as a kid went to start the obstacle course, because obviously they were trying to do multiple things at a time: harness kids starting the session, kids starting to start a obstacle course and kids stuck on the course. The kids were just standing and waiting 90 percent of the time. At the western Sydney one we were always told that they expect parents to help kids where possible so why change thing here when it was same before

Visiting from melbourne. First time doing this. My body was in so much pain the next day. I enjoy it so much thou! We got the bus to get there, was a bit far to walk to receptions, my kids got so tired from walking to get there 😅 I would get back next time get an uber.

The tree climbing experience was fun, but serious safety issues when 4- 5 watermelon sized Bunya pine cones dropped from the top of the canopy - down over 10 metres to the ropes course smashing onto the course equipment and then dropping another 20mtres to the ground. They were 5- 10 kilos each, and in my opinion could kill someone on the course or below. I advised staff who said they would pass on the details, then another staff member said they had already and nothing was done. I would not be booking here at the moment .