Southbound Escapes Mountain Bike Shuttles

My son and I spent the morning exploring the Narooma trials during our recent trip to Narooma. After hiring bikes at the trail head, we headed to meet the shuttle. It was our first time mountain biking and Matt’s wisdom, relaxed manner and unexpected helpfulness made our morning! He went the extra mile for every trip ( squeezing in as many as he could!) helping me with my bike and full of encouragement and great vibes! Such a great service and top bloke- thanks guys! Highly recommend :)

My family of 4 hired ebikes from Southbound Escapes in Feb 2026. It was our first time on ebikes so we were a bit nervous. However the staff put our minds at ease with their friendly and thorough explanation of how the bikes worked. We hired for 2 hours and did the Narooma-Dalmeny cycle path which was very scenic. The bikes were great, very easy to use and good quality (2 x Giant and 2 x Norco). We arrived back about 15 mins late and I offered to pay extra for that time but the staff would not hear of it. This ride was some of the best fun I have had in a long time and I would strongly recommend everyone but especially families take their kids when they are in beautiful Narooma.

We hung out with Southbound Escapes twice over the summer school holidays, opting to be shuttled for a morning at both the Playground and Gravity zones. Matt was our captain both times and provided great banter, as well as great advice on what to ride next and some features to keep an eye out for. We felt very welcomed and taken care of, like someone was watching out to make sure we made it to the bottom each time. Our family recommends Southbound Escapes for your Narooma MTB shuttling needs. Great people, great service!

We rented ebikes here and i’ve gotta be honest.. they’re really bad. The chain needs oil and replacement. It kept clicking and getting stuck making the whole ride much more uncomfortable. They are really slow which requires you to pedal a lot so paying higher price for an e-bike becomes quite unworthy. The staff is really indifferent. We walked into the shop and we havent even been greeted. The woman at the desk just looked at us and waited for us to say something. Really awkward and very unwelcoming. She had zero patience and was really rushy into getting us to fill the forms. I think if you don’t like to deal with people, you shouldn’t be working in customer services. The young blonde girl (that i believe she works at a restaurant nearby) was really smiley and nice. The whole area is beautiful, but that has nothing to do with this rental place. I don’t recommend this shop for bike rentals. There’s definitely better places to go to.