Pullman East Melbourne

To whom it may concern, I booked a suite in May for my daughter’s wedding, a special thankyou to Rosanne who was extremely helpful and ensured everything was well organised including the parking. On the day the staff were excellent and very attentive, providing extra furniture and champagne glasses. We had a very special day and the makeup artist said it was the best lighting she had experienced. I have been recommending the Pullman as a venue and the excellent staff service to all of my friends. Many thanks Julie

This was my first time visiting Australia and I couldn't have asked for a better hotel to stay at. My main purpose of visiting was to attend the AO 2026 and to celebrate my 10 year anniversary. Upon check in Mardi assisted us and she was wonderful! Our room wasn't quiet ready, so we left our luggage with the concierge and walked around Fritroy Park / CBD. We returned at about 2pm and our room was ready. The customer service at the hotel was TOP NOTCH! Our room felt pretty warm, so we called the front desk multiple of times and they worked with us. Then we finally just realized maybe the problem is us and not the AC. We had dinner at the hotel restaurant two nights and our waitress (Julia) was AMAZING! She was very welcoming and informative when it came to answering our questions regarding the menu. She was talking to us like we had known her for years. On our last day we had dinner at the restaurant and thanked Julia for just welcoming us and providing us with great customer service. The hotel was about a 10 minute walk from the AO which we attend 3 days of. Overall, all great great stay! If I come back to Melbourne, I know where I will be staying!

Stayed with kids during school holiday program and we had an amazing stay, especially with the heated pool and sauna. It may not be the most fancy facility we’ve been to, but it was just perfect for the kids to so much fun ant the pool and relax the at the sauna with the space and all. Big thanks to Shane at the breakfast buffet who was so friendly and made our breakfast experience even more enjoyable. Next time, we’ll try staying kids free.

We loved this hotel! Everything about the facilities is great. Nice decor and lobby and common areas, rooms seem nicely current, and the fitness center and sauna were solid. The staff was very friendly and helpful. Finally, the location is great. The tram is right out front, it’s next door to a great park and across the street from some of the major sports arenas. Would recommend!