Strike Bowling Highpoint

Came here first thing in the morning during school days, the lanes are clean balls are clean, great fun way to spend the day with the kids and burn off that holiday energy.

We waited over 20 minutes for a soft drink while the bar was quiet. I went to check on the order and stood directly in front of the bar for around five minutes. All of this happened right in front of me — it’s not as though staff couldn’t see me. Three staff members were laughing together and ignored me before finally acknowledging my presence. When I asked for a refund, I was initially told it wasn’t available. I explained that we were leaving, at which point staff attempted to push the drinks toward me instead. One staff member then took me to the register and again said refunds weren’t possible, offering vouchers instead. I explained that we don’t live locally, so vouchers were not useful. The refund was eventually processed, but staff continued laughing throughout the interaction. I was calm, polite, and respectful the entire time, however this was not reciprocated. When I asked for a contact number or email address and a staff name in case the refund didn’t process, I was given a fake phone number. This is not about the money — it’s about the experience and the way the situation was handled. The entire interaction was disrespectful and felt discriminatory, and my concerns were only acknowledged and taken seriously once my husband came over. Extremely disappointing customer service.

Was told by manager that we should come back at 7pm for $15 special offer on monday. Came back an hour later at 7pm & was told the offer was not being honoured despite the sign still being at the front of the venue.

Strike Bowling Highpoint — loads of fun and full of character! It’s not your typical bowling alley; this one’s got personality. Between the bowling, laser tag, escape room, darts, and bar, there’s no shortage of entertainment. The cocktails and mocktails come in funky cups that make the whole experience even more fun. And the best part? Two-for-one deal on Tuesdays — such a win!