Hotel Indigo Brisbane

The location was convenient, and the price for a quadruple room was quite reasonable. However, the cleanliness of the room could be improved. There was visible dust in several areas, including on the surface of the hair dryer. Also, when I opened the box containing the tea bags, I found a used wrapper left inside. Overall, the location and price were good, but I hope more attention can be paid to room cleaning in the future.

Thanks to the team at Hotel Indigo for a lovely 4 night stay for the NRL Magic Round! Special shout out to Foxy at reception - warm, welcoming, funny and just a wonderful human :) The check in process was quick and easy - they even had both our rooms ready for check-in 5hrs early! The staff from the reception, to the restaurant and house keeping were all super friendly and extremely professional. We loved the modern decor and it has some nice amenities (i.e. a small gym, working spaces, the restaurant and bar, etc...). The location was great - about a 20min Uber from the Airport and we got around the city center on foot - didn't feel the need to use public transport or taxis/Ubers. There are plenty of cafes and eateries near by - but I would highly recommend the breakfast at the hotel! If I'm ever back in Brisbane, I'd happily stay here again!

The parking and extra costs ruined the stay. 35 dollars a night offsite parking 5 minute walk, with no safe access unless between 9-5. Anything after hours or weekends you have to walk up a dangerous ramp that has oncoming traffic. Hotel staff informed me was the only way in dispite and to ignore the no pedestrian access signage, I had to walk 5 minutes to the parking then up a dangerous ramp with a toddler. On top of that I payed 100 hold, which I was informed at check in my parking fee would just be taken from the hold, but when checking out got asked to pay parking again. Would not stay again due to the unsafe parking.

Unfortunately had one of the corner rooms 527 with door opening into a wall... smallest of windows, dark and actually dusty. Room needed a deep clean. Fold down desk was filthy. As did hallway skirting boards to be honest. Disappointing as it was not the Indigo experience I have experienced in the past. Staff were lovely and the location can't be faulted... great bagels next door at bagel boy and easy 15 min walk to Convention Centre and most good restaurants in the CBD.