The Star Grand at The Star Gold Coast

We recently attended a Michael Jackson History Tribute Show and the concert was a sell out. Fantastic show arranged by the Star and excellent value. Some feedback I would strongly like to suggest is if the show is for paid seating, venues now do not allow standing in seated areas clearly stating this on the tickets for obvious reasons, being obstruction of the view and the seated persons enjoyment considering the price paid per seat. The artist initially encouraged people to come down the front to dance and so many did which is totally acceptable, however as the show progressed the artist also requested several times encouraging seated people to stand up and dance which was not acceptable. It then became somewhat out of control with people standing. The Entertainment Manager should strictly advise all artists not to request people to stand in their seated area to avoid this situation occurring and the other issue is if anyone does stand in a seated area there should be crowd control managing this situation to instruct these people to either remain seated or move to the front dance area. This did not occur therefore this was poorly managed. Also the row we were seated in happened to have a lady behind who constantly throughout the concert was screaming for extensive time periods in an incredibly loud voice which actually ruins it for people in that vicinity to enjoy. I have no hesitation in people enjoying themselves screaming etc, however this lady was beyond a joke and extremely out of control and disruptive, even to the extent of verbally abusing the lady in front when she turned around to look at her for her behaviour. The point I'm making here is I did observe staff in the direct vicinity of this lady throughout the night during her uncontrollable actions and no intervention with crowd control once again. This seriously needs to be managed more appropriately, if its not, there is a strong possibility of confrontation and aggression occurring anongst patrons all through no proper crowd management. I trust the Star Entertainment Manager shall see this review and hopefully take this feedback on board to avoid this disruption occuring at future shows. I have attended many concerts throughout my life and there is usually crowd control in place for this type of venue, not being a Pub environment which is to be expected. An example is many shows we have attended at Twin Towns Showroom, the crowd management has been outstanding with staff members straight onto any disruptive behaviour as I have mentioned in my post advising people to remain seated, etc. Unfortunately we were dissapointed with what had occurred and the concert was considerably ruined due to these situations.