Jamala Wildlife Lodge

Cannot rave about this place enough! Absolutely stunning accomodation, turn down service was a bonus. Accessibility was incredible, as someone neurodivergent. The restaurant was quite busy so we requested to eat upstairs and they were so accomodating. I’m also currently pregnant and they also were able to provide a mobility scooter. I needed it for the 3km tour and it was perfect! No request was too big, and everyone was so lovely. Not one of the staff made us feel we were too much. The food was absolutely to die for, we did not spend one moment hungry. Tour guides were fantastic, and groups were small which was great. And the animal encounters were amazing! The zoo and aquarium are incredible, peaceful and so lovely, the way the animals are cared for was second to none!

Absolutely amazing service, facilities and experiences. Incredible food and so much of it! Great value Highly recommend we stayed in the grand shark suite and the experience of feeding the sharks was so fun! Staff go above and beyond to ensure guests are looked after nothing was too much trouble

You just have to add this experience to your bucket list. Jamala is the most wonderful place to stay, and the see beautiful animals. The park is beautiful and thoughtfully setup for both animals and people to enjoy. The aquarium is great we spent a lot of time in there.We were lucky enough to meet Richard Tindale one of the owners, he is a lovely man and his staff are all so nice and very helpful. They just want you to have a wonderful time. Thank you so much for your awesome gift to my husband and myself we loved the lemur room. With the heated pool right outside our door.It is so luxurious & the bed was so comfortable. We had great views over the park on one side and of course the lovely sweet lemurs on the other side. We really appreciate your generosity so much.The main building has so many beautiful things that have been collected over the years. There is so much to see and do.

A stay at the Jamala Wildlife Lodge is a truly exceptional, five-star experience defined by outstanding personal service and unforgettable animal encounters. The entire journey, from the welcoming check-in to the informative tours and gourmet dining, is consistently praised by guests. Review of Jamala Wildlife Lodge The experience begins with the most welcoming and personal greeting, setting the tone for the entire stay. Greeting and Check-in (Alice): The seamless and friendly start to the adventure is a highlight for many. Staff like Alice ensure a smooth check-in process, where luggage is whisked away and afternoon tea is served in the unique African-themed lodge, making guests feel like royalty from the moment they arrive. The initial welcome is described as nothing short of perfect, with staff going above and beyond to ensure comfort and happiness. The guided tours are both educational and exciting, allowing for incredibly close interaction with the animals. Guided Tour (Immy): The passion and knowledge of the guides, such as Immy (and others like Cooper, Jake, and Molly mentioned in reviews), shine through during the guided tours. Guests frequently comment on how informative the guides are, creating memorable opportunities like hand-feeding a giraffe or patting a rhino, all while learning about animal conservation efforts. The guides' genuine enthusiasm makes the behind-the-scenes access a truly inspiring part of the stay. The exceptional service continues into the evening with a phenomenal dining experience. Dining and Service (Libby): The culinary experience at the lodge is consistently rated as "sublime" and "top-notch". The multi-course dinner is enjoyed in the uShaka Lodge dining room, sometimes with white lions visible through the glass. The table service, exemplified by staff like Libby (and others like Charly and Aaron in reviews), is described as sensational and superb, ensuring a fantastic atmosphere while enjoying immaculate, plentiful food and drinks. Overall, the combination of luxury accommodation, intimate animal experiences, and dedicated, passionate staff like Alice, Immy, and Libby makes a stay at Jamala Wildlife Lodge a once-in-a-lifetime experience that guests never forget.