The Sanctuary at Alba Thermal Springs and Spa

A stay at The Sanctuary at Alba is well worth it for a retreat away and the ultimate relaxation. Check in was so peaceful and I was offered to bathe or be taken directly to my room; I chose the latter but the staff were excellent organising when I’d like to come back down to make sure everything was ready to go when I was. The rooms are excellent, the small touches like the bath salts and well provisioned mini bar were perfect. Would absolutely stay again!

We paid $1000 for one night in the sanctuary…. Which is literally a converted garage. The actual springs are lovely… but I feel very ripped off paying that price to stay in a converted garage, which is very clearly the garage to the old house next to it, probably the owners or caretakers.

Poor acoustics, can hear tv and talking from next room. Long walk up hill from Alba. They do offer a golf cart type service to run you up to the rooms but it is hardly convenient. Poor check in procedure, you basically go to the same entrance as Alba where I was told to self check in, with absolutely no info on how to do so. No electrical point in the bathroom which made it very difficult for my partner to do hair etc. No area for toiletries in the bathroom, it is basically a fully disabled bathroom which is fine, but we rightly should expect more for almost a thousand dollars a night! Only 1 roll of toilet paper provided, Room iPad did not work. Would not stay again. Alba springs and spas are 5/5 Rooms are 2/5 Food was a 1/5

This is beautiful Romantic and very relaxing. Great room products service and staff!! Thanks Kelsey and Hayley for making our anniversary that extra bit special!